Denver Couples Center | Privacy & Data Management Policy
At Denver Couples Center ("we," "our," or "us"), we are committed to respecting your privacy and handling your personal information responsibly. This Privacy and Data Management Policy describes how we collect, use, store, and protect information collected through our website (denvercouplescenter.com), contact forms, and related digital communications.
1. Clinical Confidentiality Notice
This online policy applies specifically to information collected through our public website and digital marketing channels.
Any personal health information or clinical details shared as part of inquiry, consultation, or therapeutic services are subject to professional therapist-client confidentiality standards, applicable state law, and federal privacy regulations.
We do not sell, exchange, or transmit confidential clinical details to advertising platforms or third-party marketing networks.
2. Information We Collect
We collect information directly from you when you submit an inquiry, as well as standard technical data collected automatically:
A. Information You Provide Directly
Contact & Inquiry Details: Name, email address, phone number, and any notes or comments you submit via contact forms, consultation booking forms, or newsletter subscriptions.
B. Information Collected Automatically
Device & Technical Data: IP address, browser type, device information, operating system, and referring URLs.
Usage & Browsing Data: Pages visited, duration of visit, and general site interaction patterns.
Cookies & Tracking Technologies: Small data files stored by your browser that assist with site functionality, user preferences, and anonymous traffic measurement.
3. How We Use Information
We use website data strictly for legitimate operational and business purposes:
To respond to inquiries and coordinate consultations or appointment requests.
To deliver newsletters or administrative updates when requested.
To maintain, evaluate, and improve site navigation, performance, and security.
To measure the effectiveness of our public website and advertising campaigns.
To protect against fraudulent activity or technical misuse.
4. Third-Party Tools & Advertising Disclosures
To operate our site and reach people seeking counseling services, we work with standard third-party service providers:
Web Analytics: We use tools such as Google Analytics to understand aggregate traffic trends and website performance. These tools collect non-personally identifiable statistical data.
Search & Digital Advertising: We may use tools like Google Ads to measure campaign effectiveness (e.g., verifying when an inquiry form has been submitted). We never send sensitive clinical or therapeutic details to advertising networks.
Third-Party Processors: Service providers who support our digital communications and hosting are bound by standard confidentiality obligations.
We do not sell, rent, or trade your personal information to third parties under any circumstances.
5. Managing Your Cookies & Tracking Preferences
You have control over how cookies and analytics track your visit:
Browser Settings: Most web browsers allow you to block, manage, or delete cookies through your browser settings.
Google Analytics Opt-Out: You can opt out of Google Analytics tracking across the web by installing the Google Analytics Opt-Out Browser Add-on.
Ad Preferences: You can review and adjust personalized ad settings directly through Google My Ad Center.
6. Data Security & Retention
We maintain standard technical and administrative safeguards—including SSL encryption across our entire site—to protect submitted data against unauthorized access, loss, or misuse. Information submitted through website forms is retained only as long as reasonably needed for client communication, administrative purposes, or legal compliance.
7. Your Rights & Choices
Subject to applicable regulations, you may:
Request access to or correction of the contact details you have submitted online.
Request deletion of non-clinical website inquiry records.
Unsubscribe from email updates at any time via the link provided at the bottom of our emails.
8. Policy Updates
We may update this policy periodically to reflect changes in our site features or legal guidelines. Any updates will appear on this page with a revised "Last Updated" date.
9. Contact Us
If you have questions about this policy or our data practices, please reach out directly:
Practice Name: Denver Couples Center
Address: 825 N Logan St, Denver, CO 80203
Phone: (720) 464-1510
Email: admin@denvercouplescenter.com
Website: denvercouplescenter.com